1. About these terms

These Terms of Service (“Terms”) govern your use of the Bollywood Dancercise website and your participation in our classes, courses, and bespoke/1-1 sessions (“Services”), whether attended in person at our Petts Wood studio or online. By creating an account, booking, or participating, you agree to these Terms. If you do not agree, please do not book.

Provider: Bollywood Dancercise
Contact: admin@bollywooddancercise.com

2. The Services

We currently offer:

Drop-in classes — standalone weekly Bollywood dance-cardio sessions, no commitment, booked individually.
Courses — fixed-term group courses building technique and choreography over multiple weeks.
Bespoke & 1-1 sessions — private sessions for weddings/first dances, corporate events, or personal goals, priced and agreed per engagement.

Classes are available in person (small in person class size per session for some classes) and online (live-streamed). Schedules, class types, and capacity may change.

3. Eligibility and accounts

You must be 18 or over to create an account and book. A parent or guardian must book on behalf of, and accept these Terms for, any participant under 18, and remains responsible for that child. You are responsible for keeping your login details secure and for activity under your account.

4. Booking and pricing

Prices are shown on the website. We may change prices, but changes do not affect bookings already paid for.
A booking is confirmed once payment is completed and you receive confirmation.
Online (live-stream) access is for the booking participant only and must not be shared, recorded, or redistributed.
Bespoke/1-1 work is governed by these Terms plus any specific quote or agreement, which prevails if there is a conflict.

5. Payments

Payments are processed by SumUp, our third-party payment provider. By paying you also agree to SumUp's terms. Your card details are handled by SumUp and are not stored by us.
We are not responsible for failures, delays, errors, or outages in SumUp's systems, or for losses arising from them, except to the extent the law does not allow us to exclude such responsibility.
We take reasonable steps to keep our systems secure but do not control SumUp's platform. Suspected fraudulent or unauthorised transactions should be reported to us and to your card provider promptly.

6. Cancellations and refunds

By you: you may cancel a class booking up to 3 hours before the start time for a full refund. Cancellations after that point are non-refundable, as the place cannot usually be re-sold.
Courses / bespoke: Courses are refundable only if cancelled at least 72 hours before the class start. For Bespoke programmes, you may cancel a session up to 3 hours before the start time for a full refund.
By us: if we cancel a class, we will offer a full refund.
Statutory rights: these terms do not affect your rights under the Consumer Rights Act 2015 or the Consumer Contracts Regulations 2013 (including any applicable 14-day cancellation right for online purchases, subject to the rules that apply where a dated event/service is booked).
Refunds are returned through SumUp to your original payment method.

7. Health, fitness, and assumption of risk

Dance fitness is a strenuous physical activity that carries inherent risks, including muscle strain, sprains, falls, and other injury. By participating you confirm and agree that:

you have completed our health declaration honestly and will tell us before a session if your health changes;
you have considered whether the activity is suitable for you and, where appropriate, taken medical advice — we are not medical professionals and our classes are not a substitute for medical advice;
you participate voluntarily and accept the inherent risks of physical activity;
you will follow the instructor's guidance, work within your own limits, use appropriate footwear/clothing, ensure your space is safe (for online classes), and stop if you feel unwell;
if you conceal a relevant condition or ignore reasonable instructions, you accept responsibility for the consequences of doing so.

This section records the risks you accept by choosing to take part. It does not, and is not intended to, exclude any liability we are not permitted to exclude by law (see section 8).

8. Our liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under UK law. Any such attempt would be void.
We will carry out our Services with reasonable care and skill as required by the Consumer Rights Act 2015.
Subject to the first bullet, we are not liable for: loss or damage that was not foreseeable; injury or loss arising from your own failure to follow instructions or disclose relevant health information; technical issues affecting online classes that are outside our reasonable control; or the acts of third parties such as SumUp.

9. Recording, photos, and intellectual property

We may photograph and record classes. We will only use images in which you are identifiable for promotion where you have given separate opt-in consent, as set out in our Privacy Policy. Giving image consent is never a condition of booking.
All choreography, class content, recordings, branding, and website material are our intellectual property or used under licence. You may not record, reproduce, or redistribute class content (including online streams) without our written permission.

10. Your conduct

You agree to behave respectfully towards instructors and other participants, to arrive on time, and to follow studio rules and safety instructions. We may refuse or cancel a booking, without refund, in cases of abusive, unsafe, or disruptive behaviour.

11. Online classes — specific terms

Online classes depend on your own internet connection and a safe, clear space at your end. We are not responsible for the suitability or safety of your home environment, or for interruptions caused by your equipment or connection.

12. Changes to these terms

We may update these Terms from time to time. The “last updated” date shows the current version. Continuing to use the Services after a change means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of England and Wales, and disputes are subject to the courts of England and Wales.